Puneet Chhatwal: from Europe to leading IHCL

Chhatwal frequently takes a trip internationally, consisting of Paris, to fulfill financiers, keeping strong worldwide connections established throughout his European profession. Reviewing his time as CEO of Deutsche Hospitality and his choice to go back to India, he stated, “I develop authentic, long lasting relationships, not simply networks.” This values formed his management method at IHCL, where he took the helm in 2017 throughout difficult times.

Acknowledging IHCL’s monetary battles due to the 2008 international monetary crisis and the 2008 Mumbai horror attacks, he explained the business then as a “sleeping beauty” with untapped capacity. Under his management, IHCL executed its “Aspiration 2022” strategy, transitioning from losses to success. Chhatwal highlighted addition by broadening the management group from 10 to 35 members, catalyzing improvement. “The only method was up,” he kept in mind, highlighting the spirits increase this inclusive technique brought.

Chhatwal spoke happily of IHCL’s dedication to neighborhood throughout the pandemic, offering meals and lodgings for frontline employees while maintaining all workers. “We lead by example, and others follow,” he mentioned, stressing the Tata Group’s tradition of stabilizing earnings with social effect.

Looking ahead, Chhatwal imagines development anchored in India, broadening Taj Hotels in crucial worldwide markets like Paris, Zurich, and Vienna. He stays positive about India’s financial capacity, crediting its market dividend and steady political environment. “India is the occurring location,” he stated, highlighting the significance of cultural and local adjustment in international growth.

Puneet Chhatwal’s management exhibits a mix of custom and development, guiding IHCL towards an appealing future. By cultivating inclusive management, dealing with social requirements, and taking advantage of India’s development, Chhatwal enhances the worldwide appeal of IHCL and its flagship Taj brand name. His journey highlights that success depends on relationships, strength, and a vision that bridges regional and worldwide point of views.